News Flash


Posted on: November 16, 2018

Online Utility Payments

City of Storm Lake

For Immediate Release:

For more information contact:           Keri Navratil



The City of Storm Lake is pleased to announce our online billing option is updated and operational.  We appreciate your patience during this process and believe the new system will provide more information, more reliability and more efficient options for our customers.

To begin, you will need to navigate to or simply follow the usual online utility payment link on Once there, you can register by entering your email address and name (phone number is optional.) Create a new password for the account and you will receive an email to complete your account activation. You may then login.

To add your Utility Billing account, you will need your account number (listed on the very top right portion of your bill (example: 12-34567-890,) as well as your last payment amount (we are currently looking at additional methods for account verification.) This will complete your registration and you will only need your login information in the future.

From there, you will be able to:

  • Add a credit or debit card and save it for future billings
  • Add any additional City of Storm Lake Utility Billing Accounts to a single login
  • Pay your bill(s)
  • View previous bills and payments
  • View your usage and consumption history
  • Explore and set up AutoPay features
  • Access the mobile-optimized site via phone or tablet

In addition, we also offer a QuickPay feature for fast, easy one-time payment. Please note that users of our previous online system must still register at the new website.

We will be adding new and innovative functions in the future and will share them with you as soon as they become available.

Again, thank you for your patience and understanding throughout this process.


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